Before submitting a report, please ensure that you are logged into an account associated with an email address belonging to your bank's domain.
Report System
Make sure to warrant an appropriate severity level. Here is the wait time for each degree:
Critical: 4 hours, resolved within 48 hours
High: 8 hours, resolved within 5 business days
Medium/Low Issues: 24 hours, resolved within 10-20 business days
Before submitting a report, please ensure that you are reporting under an email under your bank’s domain.